I got a sample and they were great. But I think when they printed them, they had to pull apart the two sections, print, then put them back together. Most of the ones we had printed have slight gap between the plastic and the metal band, which looks a bit sloppy. I think they were't able to put them back together fully. Also some of the metal bands are bent. They are good pens besides that problem. They write well, are made in the USA(!!!) and feel good when writing.